DISPATCH & OPERATIONAL SUPPORT FOR OWNER-OPERATORS

More than dispatch. Support built around your operation.

We help owner-operators and small carriers evaluate freight, negotiate rates, reduce deadhead, coordinate paperwork, and make stronger weekly operating decisions.

No forced dispatch. Every load requires carrier approval.

7Equipment Types Supported
16+Years in Logistics Operations
1:1Direct Carrier Support
Supporting owner-operators across the U.S.
Dry VanReeferFlatbedHotshotBox TruckCargo VanPower Only

THE REAL PROBLEM

A load can look goodand still hurt your week.

Gross rate alone does not tell you whether a load is right. Deadhead, fuel, pickup time, delivery location, broker quality, and the next load all matter.

Our role is to help you see the complete operating picture before you commit your truck.

WHAT WE HANDLE

Dispatch built around your operation

Practical support from load search through delivery follow-up, under your motor carrier authority, with your approval, and without forced dispatch.

01

Load Search & Booking

Freight search based on your equipment, location, preferred lanes, schedule, and operating limits.

02

Rate Negotiation

Broker communication and rate negotiation based on total miles, timing, market conditions, and your approval.

03

Broker Verification

Broker identity, authority, credit, contact, and fraud-risk screening using available information before booking.

04

Paperwork Support

Carrier packets, rate confirmations, load documents, POD follow-up, and organized records for each shipment.

05

Trip Coordination

Pickup and delivery details, appointment follow-up, check calls, and prompt communication when issues arise.

06

Weekly Operating Review

A practical review of revenue, loaded miles, deadhead, lane results, time use, and decisions affecting the next week.

Dry Van
Reefer
Flatbed
Hotshot
Box Truck
Cargo Van

EQUIPMENT WE SUPPORT

Support adapted to the truck you operate

Dry VanReeferFlatbedHotshotBox TruckPower OnlyCargo Van

Every equipment type has different lane options, broker requirements, payload limits, and operating economics. We review your actual truck, trailer, legal payload, insurance, authority age, and preferred markets before recommending a dispatch plan.

Tell us about your equipment →

MONTHLY BUSINESS INSIGHTS

A clearer view of how your operation is performing

Our monthly operating snapshot helps carriers review revenue, miles, RPM, deadhead, lane results, broker quality, and time use so the next decisions are based on the business, not only the next load.

MONTHLY PERFORMANCE SNAPSHOTCarrier Operating Review
SAMPLE REPORT
Gross Revenue$24,850Sample monthly total
Total Miles8,420Loaded + deadhead
Realized RPM$2.95Across dispatched miles
Deadhead11.8%Empty-mile share
Built for better decisions

A simple monthly review highlights what improved, where margin was lost, and which lanes deserve another look.

Illustrative sample. Actual metrics vary by carrier and operation.We don’t just dispatch freight. We help you understand your business.
RPM

Realized Rate Per Mile

Gross linehaul revenue measured against all dispatched miles, including deadhead, so the booked rate is evaluated in context.

DH

Deadhead Percentage

Empty miles tracked because they directly reduce the value of the booked rate.

CPM

Operating Cost Floor

A carrier-specific minimum based on fixed costs, variable costs, driver pay, and the margin needed to operate sustainably.

LANE

Lane Performance

Outbound strength, return freight, waiting time, and repeatability by market.

RISK

Broker Quality

Credit awareness, communication quality, documentation, and potential fraud signals.

TIME

Time Utilization

Pickup windows, detention, transit time, resets, and home-time impact.

HOW IT WORKS

A clear process from review to daily dispatch

1

Carrier Review

We review authority age, insurance, equipment, legal payload, current location, preferred lanes, home-time needs, and operating limits.

2

Operating Plan

We define workable lanes, minimum operating targets, home-time priorities, communication rules, and loads or markets to avoid.

3

Onboarding

You complete the dispatch agreement, carrier information form, limited power of attorney, W-9, and required operating documents.

4

Daily Execution

We search and negotiate, present load options for your approval, coordinate paperwork, and follow each booked load through delivery.

Juan Ojeda, founder of J.O. Dispatch & Freight Services, standing in a truck yard
Juan OjedaFounder & Operations Lead

MEET THE FOUNDER

Operations experience behind every dispatch decision

J.O. Dispatch & Freight Services was built to support owner-operators and small carriers who need more than someone searching a load board.

Our approach comes from more than 16 years of experience across logistics operations, freight forwarding, transportation coordination, carrier negotiation, documentation, and customer service in the United States and Latin America.

We focus on practical decisions, direct communication, and an operating plan that respects the carrier's authority, equipment, and goals.

“The goal is not to book the most loads. The goal is to help the carrier make stronger operating decisions week after week.”
Carrier-first decisionsTransparent communicationNo forced dispatch

WHY CARRIERS CHOOSE US

Straight communication. Practical operating support.

01

Transparent Communication

Clear load details, realistic expectations, and direct communication before the truck is committed.

02

No Forced Dispatch

The carrier controls the truck. Every load is presented for approval before booking.

03

Market-Based Decisions

Rates are reviewed with miles, time, lane conditions, return freight, and operating limits in mind.

04

Operational Support

Support continues through paperwork, trip coordination, follow-up, and business-performance review.

BEFORE WE START

A good dispatch relationship starts with the right operating fit.

Active DOT and MC authority under your own company, preferably established for 9–12 months or more

Active commercial auto and cargo insurance meeting broker and shipper requirements

Clear equipment specifications and legal payload

Professional communication, reliable availability, and complete operating documents

Willingness to review load economics, not only gross rate

FREE CARRIER REVIEW

Let’s review your truck, authority, and operating goals.

Send the basic information below. We will review your operating fit, identify any immediate limitations, and explain the next step clearly. The review is free and does not obligate you to hire us.

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